3. End-of-life management (PLM Step 9)
End-of-Life management involves more than just disposing of old hardware. This phase also entails selling or reallocating equipment, re-imaging PCs and providing follow-on support for a different employee.6 If an existing PC is going to be reallocated, it must be completely scrubbed and re-imaged as it re-enters the beginning of another cycle.
At this stage, End-of-Life management mirrors Acquisition and Procurement in many ways. The outgoing hardware will often differ significantly. If not a physical OEM difference, then a component difference, all requiring a different PC image.
All the disparities in hardware (Plug and Play IDs) require different drivers, invariably re-creating the same situation for IT that had been present at the Acquisition and Procurement phase.
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